CHI Franciscan to offer free, 24/7 virtual health consultations for individuals with mild COVID-19 symptoms

The virtual consultations increase access to healthcare while also reducing urgent care and emergency room crowding amid the virus outbreak.

CHI Franciscan is offering free, 24/7 virtual health consultations to any individuals experiencing mild symptoms of the novel coronavirus to relieve urgent care and emergency room crowding.

The health consultations with a certified healthcare provider provide increased access to care, CHI Franciscan wrote in a Friday morning news release.

“Franciscan Virtual Urgent Care is open to all our communities in an effort to reduce in-person visits to urgent care centers and emergency departments,” according to Ketul J. Patel, chief executive officer of CHI Franciscan.

Only those with severe symptoms, such as a high fever or shortness of breath, should go to urgent care facilities.

Individuals experiencing fever, cough or other upper respiratory symptoms suggestive of the COVID-19 infection can access the 24/7 virtual care by web, phone or app.

When prompted for payment, enter coupon code COVID19 to waive the $35 virtual video consultation fee.

Access the free, round-the-clock consultations via:


Phone: 1-855-356-8053

App store: Franciscan Virtual Care app

Google Play: Franciscan Virtual Care app