Northshore Automotive and RV Repair staff pictured (L-R): JR Moergeli, Jason Frank, Derek Carter, and front, Art Rood. Photo courtesy of Ryan Hoover

Northshore Automotive and RV Repair staff pictured (L-R): JR Moergeli, Jason Frank, Derek Carter, and front, Art Rood. Photo courtesy of Ryan Hoover

Northshore Automotive and RV Repair wins first Best of Federal Way award

The local repair shop is dedicated to serving their neighbors, owner says.

Northshore Automotive and RV Repair has grown from a small service station to a highly recommended repair shop, thanks to the support of Federal Way customers.

The business started in 1981 as a service center connected to a gas station. A few years later, the shop expanded and moved to its current location at 35406 21st Ave. SW in 1997.

Since the beginning, Northshore Automotive has maintained a strong reputation to match its quality service, said owner Ryan Hoover. Hoover, who also owns Premier Automotive Services in Kent, purchased Northshore Automotive in Nov. 2020.

“I knew this was a longstanding shop with a great reputation and I wanted to be a part of that,” he said.

The shop offers full-service repairs for domestic and foreign vehicles, along with the ability to service recreational vehicles. Services include oil changes, tune-ups, engine repairs and replacements, transmission repairs, wheel alignments, towing and more.

The shop services about 2,000 cars per year and draws much of its customer base from within a 3-5 mile radius of the Federal Way and Northeast Tacoma areas, Hoover said.

“It lends itself to the slogan: Dedicated to serving our neighbors,” he said.

Customer reviews note the business as being a “true deal,” and offering “fair price and fast service,” among other raves.

Throughout the pandemic, the shop was able to stay open. There were some tough months to weather in a difficult year, Hoover said, but “where there’s challenges, there’s also opportunities.”

Northshore Automotive has taken a diligent approach to ensure the safety of customers and staff, such as disinfecting vehicles and wearing masks at all times.

Hoover and his family recently relocated to Federal Way from Maple Valley, and when he purchase the shop, he knew not to mess with a good thing.

“I didn’t want to change the name,” he said. “I wanted it to continue in the direction it was going. The guys here, they’re doing it right.”

On his team include two longtime employees who have been with Northshore Auto for about 25 years: Service Manager Art Rood and Lead Technician JR Moergeli.

Northshore Automotive was voted Best Auto Repair Shop by local residents in the 2021 annual contest, a first-time achievement, and Hoover said he is delighted, but “not too terribly surprised.”

“I know the quality of work those guys do is top-notch. They treat their customers well,” he said. “But, it is great to have the accolade.”

Thanking the community for their support, Hoover also invites any prospective customers to try the award-winning business out and “we’ll show you why.”


Talk to us

Please share your story tips by emailing editor@federalwaymirror.com.

To share your opinion for publication, submit a letter through our website https://www.federalwaymirror.com/submit-letter/. Include your name, address and daytime phone number. (We’ll only publish your name and hometown.) Please keep letters to 300 words or less.

More in Business

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
News of market volatility has felt like a pinball machine lately | Guest column

Webster’s dictionary defines the word volatility as “characterized by or subject to… Continue reading

tsr
Dick’s Drive-In to open new location in Federal Way

This will be Dick’s ninth burger restaurant; plans to open in 2023.

Turkey cranberry sandwich and cup of creamy turkey soup (Cameron Sheppard/Sound Publishing)
Annie’s Lunch Counter slings fresh soup and sandwiches for folks on-the-go

The small deli has two locations at Jump Start Espresso in Federal Way

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
Volatility and disciplined planning in 2022’s stock market | Guest column

The stock market in January experienced significantly increased volatility. In the first… Continue reading

Menchie’s location in Federal Way. (Photo by Cameron Sheppard/Sound Publishing)
Investigation: Menchie’s locations failed to pay workers, stole tips

Multiple King County locations involved, including Federal Way, Bellevue and two Renton shops.

Snoqualmie Casino. Courtesy photo
Kirkland-based company sues to challenge ‘tribal gaming monopoly’ in Washington

Company called the state’s policy an “erroneous application of the Indian Gaming Regulatory Act.”

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
The forces behind our current COVID-induced inflation | Guest column

Recent inflation numbers have been quite high and at levels not seen… Continue reading

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
The ‘year end’ elements of financial planning | Guest column

With the end of the year fast approaching, we remind clients that… Continue reading

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
How financial planners address plan uncertainty | Guest column

One of the key challenges we face as financial planners is dealing… Continue reading

Robert Toomey, CFA/CFP, is Vice President of Research for S. R. Schill & Associates on Mercer Island.
Is cryptocurrency really an investment? | Guest column

Undoubtedly you have heard about the new form of money known as… Continue reading

Stock photo
Grocery store workers have right to wear Black Lives Matter buttons

National Labor Relations Board ruling against ban by Kroger-owned QFC, Fred Meyer

Courtesy photo
The Cove Apartments to host open house Sept. 11

Attendees welcome to view the newly renovated apartment units.