Multi-Service Center needs volunteers as food bank customers surge during COVID-19 pandemic

During the first week of this crisis, MSC has seen a 25% increase in the number of customers to the food bank that serves the Federal Way School District area.

Multi-Service Center needs volunteers for its Federal Way food bank to help provide essential resources to individuals and families in need during the COVID-19 pandemic. During the first week of this crisis, MSC has already seen a 25% increase in the number of customers to the food bank that serves the Federal Way School District area.

MSC’s food bank is following CDC and public health guidelines for social distancing and cleaning and they are currently only seeking volunteers within the following parameters:

• Volunteers who are healthy and showing no signs of illness.

• Volunteers who are not members of high-risk groups for COVID-19 (high risk groups include those 60+, with underlying health conditions, or who are pregnant).

• Volunteers age 16 or older (volunteer drivers must be 21 years of age or older).

Volunteers can do a variety of tasks which are described below. MSC’s most pressing need at this time is for drivers to pick up donations.

• Greeters – Greeters welcome customers, check their ID, and write their name down on a list.

• Food Handlers – Move packaged food to table for customer to pick up and ask them their protein choice. Must be able to lift 35 lbs consistently.

• Floater/Cleaner – Package and organize food and help clean. Must be able to lift 35-50 lbs consistently.

• Traffic Control – Helps keep customers moving through process while maintaining 6 foot social distancing protocol.

• Grocery Rescue Driver – Drive van or small box truck to pick up donations at local retailers and bring them to the food bank. Must be able to lift 50 lbs consistently, be 21 years of age or older, and have valid driver’s license and clean driving record.

• Grocer Rescue Helper – Assist drivers in picking up donations and delivering them to the food bank. Must be able to lift 50 lbs consistently.

Because of social distancing requirements and to reduce risk of exposure MSC limits the number of volunteers per day. They currently need volunteers in the food bank Monday, Wednesday and Friday between 8:30 a.m.-2 p.m. and Thursdays between 10 a.m.-1 p.m. They need drivers and driver helpers Monday through Friday between 7:30am-12pm.

All volunteers must complete an application online at and have a background check completed prior to volunteering.

Multi-Service Center is a 501(c)(3) nonprofit agency that offers people in South King County pathways out of poverty through support and resources in education, employment, housing, energy assistance, food, and clothing. We also provide statewide advocacy for elderly and disabled residents of long-term care facilities. More information can be found online or by calling 253-838-6810.

Talk to us

Please share your story tips by emailing

To share your opinion for publication, submit a letter through our website Include your name, address and daytime phone number. (We’ll only publish your name and hometown.) Please keep letters to 300 words or less.

More in News

FWPS postpones first day of school to Sept. 8

District is preparing for a possible $22.6M revenue loss due to declining enrollments, reduction in funding.

Fall sports postponed for FWPS middle, high schools

The NPSL recently moved all Season 1 sports into Season 3 beginning in March.

School lunch. File photo
School district distributes thousands of extra meals amid pandemic

Congress hasn’t renewed the program, which provided twice as many student meals for free last spring.

Todd Keeney, president of the Federal Way Washington Stake of the Church of Jesus Christ of Latter-day Saints, presents a check towards diapers for FWPS families to Laura Batcheller, ECEAP/Head Start (ESTART) program manager​ of Federal Way Public Schools. Courtesy photo
Local LDS church donates to families of FWPS Early Learning program

The donations included hygiene kits, cleaning supplies, and a six-month supply of diapers for 460 kids, and more.

Olivia Sullivan/staff photo
City of Federal Way to close Steel Lake Park

The park will be closed indefinitely to visitors starting Thursday, Aug. 13.

The Enumclaw Health and Rehabilitation Center, which is located by St. Elizabeth hospital, a senior living community, and a nursing home. File photo
Inslee lifts visitation ban at long-term care facilities

Starting Wednesday, a four-phase plan will allow restrictions at nursing homes to gradually be relaxed.

Olivia Sullivan/staff photo
Upcoming drive-in movies at the PAEC

Free showing of Toy Story 4 at 8:40 p.m. Saturday, Aug. 15

Photo courtesy of Bruce Honda
A sweet success: FWPD drive-thru ice cream social serves more than 1,500 residents

The event, paid for by local businesses, raised about $4,500 for Washington Special Olympics.

Two homes struck by gunfire | Federal Way police blotter

In two separate incidents, officers found evidence of a shooting; no injuries resulted from incidents

Most Read