Federal Way’s Fred Meyer offering online-to-curbside grocery shopping

Federal Way's Fred Meyer is now offering "ClickList," a program that allows customers to order groceries online and then pick them up at the store.

Federal Way’s Fred Meyer is now offering “ClickList,” a program that allows customers to order groceries online and then pick them up at the store.

The program is already up and running at seven stores in the Portland metro area, but the Federal Way store’s adoption marks the first Puget Sound region.

“This is exciting because we are the only ones in our market to offer this kind of service,” said Zach Stratton, community affairs specialist for the grocery chain, in an email. “There is online ordering that’s delivered, and there are lots of retailers that offer online ordering and in-store pickup for party/catering orders, but we haven’t found anyone who offers the customer their complete grocery list for online order and pickup, saving the time of going into the store and shopping.”

Stratton said getting the ClickList program in a single store costs about $230,000 in initial investment, and staffing the Federal Way store for participation has thus far required the hiring of 12 additional employees.

Shoppers can set up their grocery list at www.fredmeyer.com/onlineshopping. At checkout, a prompt will ask for a pick-up time – a one-hour window between 8 a.m. and 9 p.m. on any day of the week. After arriving, customers pay on-site and their groceries are delivered “within minutes of arrival.”

Out-of-stock items will be replaced with similar items, and the less expensive price will be used. More than 40,000 items, including fresh produce, meat and seafood, and dairy and frozen products can be selected, with perishable items stored in appropriate containers after being pulled for the order.

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